Job Title: Stadium Manager
Reporting to: Chief Operating Officer
Based at:
Rotherham United Football Club, New York Stadium, Rotherham, S60 1AH or any training ground used by the Company.
Working Hours:
The employee’s normal working hours are 42 hours a week, the normal working hours will be as deemed necessary for the proper performance of the duties. Hours may include evenings, weekends and match days.
Purpose of Role:
To work closely within the operational business, and to form strong relationships with colleagues and senior managers as well as external stakeholders, influencing change to implement a high standard of health and safety and operational excellence.
To oversee and manage the day to day running of the club’s stadium, buildings and facilities and to deliver a compliant stadium fit for playing professional football matches to all appropriate regulations and to hold events of a variety of types.
Additionally, to maintain the required health and safety standards throughout the organisation and the security at both the stadium and training ground.
Key Responsibilities:
Stadium and Facilities Health & Safety
- Act as the Lead competent person as defined by the Management of Health and Safety at Work Regulations 1999 for the club, its stadium and associated properties, ensure compliance, develop, implement and maintain Health and
Safety legislative requirements and best practices.
- Assume responsibilities on behalf of the Club for the provisions of the General
Safety Certificate issued by Rotherham Metropolitan Borough Council and the
Club’s Policy Statement on Spectator Safety. Establish and maintain a program of continuous improvement for the Management of Health and
Safety, which also promotes a culture of safe working practices across the organisations?
- Liaise with the Local Authority to ensure the efficient implementation of the
Health and Safety at Work Act and provide honest and constructive advice to the Board in order to maintain and improve health and safety at the stadium, its training grounds and associated properties.
- Understanding of building regulations, fire risk assessment, and the Green
(football) guide, together with FA, EFL and UEFA stadium regulations.
- Monitor, evaluate and review current legislative requirements to ensure legal compliance. Carry out workplace/stadium safety audits. Devise, develop and monitor effective Risk Assessment Management Strategies and put forward recommendations to implement, co-ordinating external risk assessments and monitoring of any action required, and training needs identified and implemented.
- Undertake safety inspections of both Stadium and Training Ground and associated properties and provide detailed report of findings on a monthly basis to the COO. Liaise as necessary with other organisations and the relevant authorities to provide consistency in Health & Safety.
- Act as the representative of the Club in regular consultation with South Yorkshire Police, South Yorkshire Fire and Rescue Service and Yorkshire Ambulance Service, Rotherham Metropolitan Borough Council and The Sports Ground Safety Authority on matters associated with the safety and security of spectators
- Be responsible for the maintenance of all fire fighting and fire alarm systems in co-operation with the fire service. Ensure maintenance and periodic checking of fire and other safety equipment by specialist contractor and ensure the full operation and regular checking of the fire alarm system and equipment are recorded. Ensure all properties are compliant with the Fire
Regulatory Act 2005
- Be responsible for initiating, recording, monitoring and the reviewing of regular fire drills for the stadium and associated properties on a quarterly basis and reporting finding to the COO.
- Be responsible for fire evacuation procedures, within the fire risk assessment, ensuring all egress routes and methods of escape are planned, tested, documented and reviewed on a quarterly basis, that plans are in place for daily opening and closing of sites and buildings, emergency equipment use, use of lifts for escape and that all stakeholders, employees, fire marshalls are trained, documented, have awareness and are informed about such procedures.
- Manage the stadium and associate sites counter terrorism plans, awareness and any training requirements
- Represent the interests of the Club and attend all Safety Advisory Group meetings
- On non-match days act as the Club Liaison Officer with the “Emergency Services” in the event of an unforeseen incident, ensuring that the COO is kept fully informed of any developments.
- Liaise with match day safety officer in the running of the stadium for matches.
- Be aware of the requirements of all Sports Grounds legislation, the Green Guide and other advisory documents, the Safety Certificate, the licence issued by the Sports Ground Safety Authority and ensure compliance
- Attend and investigate any accidents that take place on non-match-days, document and submit accident reports obtaining necessary evidence to include maintenance of Accident Book, maintain accident statistics and analytic trends preparing the appropriate reports and actions to be taken.
- Ensure RIDDOR reporting as appropriate in line with guidelines
- Manage and maintain COSHH database ensuring COSHH statements are available on all hazardous materials and that effective Risk Assessments are in place to manage the handling and use of such substances, such as flammable liquids or diesel generators and cleaning chemicals. Review and update annually
- Manage overall security arrangements of the stadium and its associated properties including ensuring that tenants, staff, stakeholders and the COO are aware of procedures and practices, and that there is an appropriate system of recorded key holding management, that periodic reviews are conducted and documented reviews undertaken. Also ensure on-call key holder for stadium and training ground for emergencies, developing and managing a priority list or rota of responders to stadium fire and intruder alarm call outs
- Ensure the workplace satisfies health and safety requirements for ventilation, temperature, water and legionnaires, asbestos register and lighting, sanitary, washing and rest facilities in conjunction with external parties as required
- Help develop company safeguarding & health and safety strategy and policies.
- Ensure guidelines for GDPR and Data Protection are followed in relation to the storage, use and sharing of personal data and CCTV
- Promote an awareness of food handling and hygiene for the stadium and associated properties in line with current legislation
- Ensure the stadium is always secure to prevent unauthorised access
- Work with the COO to promote, plan and document health and safety training across the associated sites.
- Other duties as reasonably requested by the COO
Property and Stadium Operations
- Manage and be responsible for all Stadium, training ground and associated properties and operations departmental cost centres of multi-disciplinary teams including facilities, maintenance and security
- Manage the security operations of the Stadium on both event and non-event days including managing all accreditation, training and staffing levels. For the avoidance of doubt this includes security, stewarding teams and external security agencies if appropriate.
- Ensure provision of appropriate emergency procedures, first aid facilities and stock, safety signs, required protective clothing and equipment.
- Prevention and precautions against, or adequate control of, exposure to hazardous substances, and danger from flammable, explosive, electrical, noise, radiation and manual handling risks in conjunction with third parties as required
- Management of all planning permission requirements and liaison with
Rotherham Metropolitan Borough Council.
- Be in possession of a valid personal licence and assume the role of designated premises supervisor
- Management of BMS (Building Management System) including remote access and work with the COO to improve energy efficiency and cost- effectiveness
- Project management of any building projects and refurbishments including liaison with architects, quantity surveyors, builders and contractors and inspectors.
- Overseeing the agreement in conjunction with the COO of contracts for the provision of services and the purchasing of materials required for the maintenance and upkeep of the stadium and the training ground buildings
- Manage and oversee the management of Gas, water and electricity utilities
- Management of all external contractors relating to the maintenance of the structures (heating, lighting, waste disposal, air conditioning), working with suppliers to ensure that EH&S obligations are met e.g. obtaining and reviewing RAMS for construction and maintenance work
- Management of pest control, water treatment control, stadium safety equipment, hygiene facilities
- Manage the standards of cleanliness, including regular reviews of the cleaning contract and its provision
- Manage the administration of EH&S compliance e.g. obtaining and recording waste transfer notes, equipment test certificates etc.
- Have responsibility for facilitating all venue hire including licensing, floor, staging and catering liaison.
- Liaise with the stadium catering partner with regards to all service delivery and licencing matters.
Match days
- Deputise in the absence of the match day safety officer (see separate job description)
- Liaison with all outside broadcasters (BBC/Sky etc) to provide working access for televised games.
- Pre match visual inspection of stadium.
- Ensure emergency generator is fully fuelled and tested on the day of the game.
Responsibilities – Pre-Match preparation
In the days leading up to each event ensure that:
- Any defects reported at the previous match have been rectified.
- Carry out a physical inspection of the ground to ensure that there are no hazards to spectators.
- Undertake the required Risk Assessments, both generic and match specific.
- All ‘life safety’ systems have been checked/inspected and our working correctly. These include the following: the public address system, the CCTV system, the score boards, the loud hailers, radio system, electronically operated doors, turnstile count and emergency phones
Responsibilities – Match day preparation
- Procedures are in force ensuring that sections of the ground that spectators are admitted to are identified.
- Ensure floodlights are tested before each game.
- The computerised spectator counting systems and monitors are fully operational and that in the event of a malfunction there is a manual counting system that can be quickly introduced.
- Ensure the General Safety Certificate is complied with.
- By inspection ensure that there are no combustible or hazardous materials stored in the ground that could present a danger to spectators.
- By inspection ensure that the ground is clear of any materials that could be used as missiles.
- Ensure that before the public are admitted that the following systems are functioning correctly the public address system, the CCTV system, the score boards, the loud hailers, radio system, electronically operated doors, turnstile count, emergency phones, emergency lighting is fully functional
- All firefighting equipment is fully operational and that access to where it is stored is open when an activity is taking place.
- All ingress and egress routes from the stadium are clear of obstruction and that the surface does not present a hazard to spectators.
- Copies of the ground regulations are displayed at entrances to the ground.
- All exit and directional signs are in place and illuminated where necessary.
- All internal telephones and radios are in working order.
- All equipment provided for the emergency services at the ground is in good working order.
- Annually: Arrange for a detailed annual inspection of the ground by a suitably qualified structural engineer for signs of damage which may create a potential danger to spectators. Such an inspection should be visual and include boundary walls, fences, gates, and elements of structure, crush barriers and all safety installations. Any defects should be recorded, and action taken to rectify. Ensure all seating is up to a good standard and in a satisfactory state of repair.
- As required from time to time by the relevant football authorities ensure the stadium floodlights are maintained and operable to the required standard of whichever competition/division the club may be in.
- Records: The Stadium Manager will ensure records are maintained of all safety tests and inspections of equipment at the ground.
QUALIFICATIONS (Desirable)
- Qualified by experience with a similar role
- At least a Bachelor's degree in business management, facilities management, or a related field or qualified work-based experience
- NEBOSH Diploma (Grade 6)
- NVQ Level 4 in Spectator Safety
- First Aider certification
- Full UK Driving Licence
- Current or Valid Personal Licence Holder
PERSON SPECIFICATION
- Comfortable in working with people at all levels and able to maintain a high level of professionalism at all times
- Be a strong communicator and an experienced problem-solver with strong analytical skills and time-management skills
- Be proactive, hands on and have a positive focus on continuous improvement
- Experience of working within a maintenance environment, familiarity with building upkeep and structural, electrical, preventative maintenance and building management
- Be competent when managing budgets making good use of multi-tasking skills, organisational and planning skills
- Able to lead a team through consultation and cooperation, and at the same time achieving the highest quality results whilst guiding and motivating employees
- Able to represent Rotherham United Football Club positively at all times and portray an image to internal and external agencies that promotes the club and enhances its reputation.
- To understand and be committed to equality and diversity and to respect others’ values and beliefs and treats other with dignity and respect.
- To understand and be committed to Rotherham United Football Club mission, values and goals.
- Have a detailed understanding of current safeguarding policies and procedures.
Please complete the application form that can be found on the Club website https://www.themillers.co.uk/club/club-policies/ and return as requested as an upload to Indeed along with your CV and covering letter stating their suitability for the role. Unfortunately, your application may not be processed without a completed application form being returned to the Club.
Safeguarding
Rotherham United takes safeguarding very seriously and is committed to ensuring that all children and adults at risk are safeguarded at all times when engaging in Club activities or services. The club has numerous safeguarding policies and best practice guidelines to support this and expects all employees to adopt such policies and practices at all times.
The club adheres to strict guidelines, policies and procedures when recruiting staff who work with children and/or adults at risk and is committed to ensuring staff receive appropriate safeguarding training suitable to their role/s.
Successful applicants are expected to share the club’s approach to safeguarding at all times.
Equal Opportunities:
The post holder’s duties must be carried out in compliance with the Club’s
Equal Opportunities Policy, with the Health and Safety at Work Act 1974 and subsequent Health and Safety Legislation.
Rotherham United is an equal opportunities employer and a signatory to the new FA Football Leadership Diversity Code and all applicants for employment will be given equal opportunities irrespective of sex, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin.
These duties and responsibilities should be regarded as neither exclusive nor exhaustive and the post holder may be required to undertake other reasonably determined duties and responsibilities within Rotherham United
Football Club, commensurate with the post without changing the character of the post. This post requires a Disclosure & Barring Service (DBS) enhanced
Criminal Records Check (CRC) check with a barred list check. The applicant must be prepared to submit a CRC application if they do not hold and FA CRC
Certificate. This post is exempt from the Rehabilitation of Offenders Act
(1974). Information on all convictions including spent convictions must be declared, in line with the new Government Filtering System.
If you wish to see our Candidate Privacy Notice, please visit: https://www.themillers.co.uk/club/club-policies/
Employment is subject to the provision of proof of eligibility to work in the UK.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (preferred)
Experience:
- Stadium Management: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
- NEBOSH Diploma Grade 6 (preferred)
- First Aid Certification (preferred)
- Personal Licence (preferred)
- NVQ Level 4 Spectator Safety (preferred)
Work Location: In person
