iFollow FAQS
iFOLLOW FREQUENTLY ASKED QUESTIONS
UK & Republic of Ireland Fans
What is iFollow?
The EFL is improving the PlayerHD service, which has been re-launched and renamed iFollow. As part of your club's new website iFollow will offer fans, based in the UK and Republic of Ireland, access to live audio commentary, as well as extended highlights and exclusive behind the scenes videos in HD, across desktop, mobile, tablet and app.
How much does an iFollow subscription cost?
Season passes are available for £45.
What devices does iFollow work on?
iFollow is available across desktop, mobile, tablet and app.
What clubs offer iFollow subscriptions?
Only clubs who have opted in to utilise the iFollow platform will be able to offer subscriptions to iFollow. These clubs are known as EFL Digital clubs and have launched new websites which include the iFollow platform. Rotherham United are one of the clubs that have signed up to iFollow.
Why do fans in the UK and Republic of Ireland not have the same access to iFollow as international fans?
Under the EFL’s existing broadcast agreement with Sky Sports clubs are unable to offer fans in the UK or Republic of Ireland the same access to iFollow as international fans.
When can I subscribe from?
Now! iFollow is now available as part of all EFL Digital clubs’ new websites.
How do I subscribe to iFollow?
Simply click here and follow the instructions.
If I am subscribed to my club’s PlayerHD service will I automatically join iFollow?
If you are an existing PlayerHD subscriber then your account will now have been transferred to the new iFollow service. Existing PlayerHD users will now be able to log in with their existing log in details.
If I live in the UK or Republic of Ireland and subscribe to iFollow, will I be able to watch games on iFollow when travelling abroad?
No, in order to live stream games on iFollow you would need to purchase a separate pass whilst based abroad. Upon your return to the UK or Republic of Ireland you would not then be able to watch games but you would be able to listen to live audio match commentary on either of your passes.
What commentary will be used on iFollow?
Commentary to accompany games on iFollow is managed by EFL clubs. Please contact your club should you have specific questions on your club’s commentary.
I have a different question that has not been answered. Who can I contact?
Please email iFollow@efl.com with any other queries.
iFOLLOW FREQUENTLY ASKED QUESTIONS
Overseas Fans
What is iFollow?
The EFL is improving the PlayerHD service, which has been re-launched and renamed iFollow. iFollow is a digital live streaming and content platform that will revolutionise the way football fans overseas can follow their EFL teams.
As part of your club's new website iFollow will, for the first time in English football, allow overseas fans to live stream up to 46 live games featuring their club within the regular EFL season. In addition, fans will have access to extended highlights and exclusive behind the scenes videos in HD, across desktop, mobile, tablet and app.
How much does an iFollow subscription cost?
Season passes are available for the equivalent of £110.
Australia - AUD$185
Canada - CAD$190
EU - €130
USA - $140
I’ve seen iFollow advertised for £45. Has the price changed?
Fans in the UK and Republic of Ireland will be paying £45 for iFollow as they do not have access to any live streamed games, which is only available to overseas fans.
What devices does iFollow work on?
iFollow is available across desktop, mobile, tablet and app. Users watching matches live on a mobile will have to use the iFollow app, which will be available prior to the opening fixtures of the 2017/18 season.
What clubs offer iFollow subscriptions?
Only clubs who have opted in to utilise the iFollow platform will be able to offer subscriptions to iFollow. These clubs are known as EFL Digital clubs and have launched new websites which include the iFollow platform. Rotherham United are one of the clubs that have signed up to iFollow.
Why do fans in the UK and Republic of Ireland not have the same access to iFollow as international fans?
Under the EFL’s existing broadcast agreement with Sky Sports clubs are unable to offer fans in the UK or Republic of Ireland the same access to iFollow as international fans.
What games will fans outside of the UK and Republic of Ireland be able to watch live via iFollow?
More than 1,500 matches will be available in HD quality, with iFollow showing every EFL league match live unless that match has been selected, or ‘blacked out’, by the EFL’s overseas broadcast partners.
What games will fans outside of the UK and Republic of Ireland be unable to watch live via iFollow?
Games from Carabao Cup, Checkatrade Trophy and Sky Bet Play-Offs will not be available via iFollow.
When can I subscribe from?
Now! iFollow is now available as part of all EFL Digital clubs’ new websites.
How do I subscribe to iFollow?
Simply click here and follow the instructions.
If I am subscribed to my club’s PlayerHD service will I automatically join iFollow?
No, your subscription to PlayerHD has now ended and you will need to register for a new season pass to gain access to iFollow. Those supporters whose PlayerHD subscriptions have been terminated early have been issued refunds on a pro rata basis. Please email iFollow@efl.com with any further queries relating to this.
If I live outside the UK or Republic of Ireland and subscribe to iFollow, will I be able to watch games on iFollow when travelling to the UK or Republic of Ireland?
No, when in the UK or Republic of Ireland you will not be able to live stream games on iFollow.
What commentary will be used on iFollow?
Commentary to accompany games on iFollow is managed by EFL clubs. Please contact your club should you have specific questions on your club’s commentary.
Can you only watch matches live, or will the footage be available on demand?
Full match footage and highlights will be available on iFollow from midday (GMT) the day after a regular season EFL league match.
I have a different question that has not been answered. Who can I contact?
Please email iFollow@efl.com with any other queries.