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Disabled Supporters

Disabled Supporters

Information on the disabled facilities we have at AESSEAL New York Stadium...

Disabled Supporter areas are sponsored by ASD Lighting.

At Rotherham United we offer a concession price to any supporter who qualifies for high rate Disability Living Allowance (DLA) or enhanced Personal Independent Payment (PIP). Proof will need to be shown at the time when you are purchasing you tickets. If you are a home supporter, we will register you on the system and update your account for that season. We will need to see the latest letter you have received from the DWP dated the current year and we will ask to see the latest letter each season. Away supporters will purchase their tickets from their club in advance and if purchasing on the day, they will need to bring their latest paperwork to prove the concession.

If you qualify for the higher rate DLA or enhanced (PIP) then you would also be entitled to an additional free carer should you require one. Prices for the individual fixtures can be found HERE.

As part of the build of The AESSEAL New York Stadium, Rotherham United have made a huge effort to ensure that the stadium is as friendly and accessible as possible for our disabled fans.

The stadium has six raised wheelchair platforms (with at least one in each of the four stands) each consisting of at least seven combined wheelchair and helper bays. In addition there are three high level platforms all of which are easily accessible by elevator which take our total number of wheelchair and helper bays up to 113 for the stadium.

The ground has disabled toilet facilities in each stand and area and also has 20 specific disabled parking spaces close to the ground with a drop off point outside the North West or North East corner of the stadium. The club has rest points outside the KCM Recycling North Stand and the Ben Bennett Family East Stand.

If supporters are visiting the AESSEAL New York Stadium for the first them and want to have a familiarisation walk around then please contact the Disability Liaison Officer on the details below. The walk arounds will be available on non-match days and will need to be booked in at a time to suit both parties.

For further information of our ticketing arrangements and our disabled supporter services can be obtained from our Disability Liaison Officer, by contacting: 01709 827768, by email to: dlo@rotherhamunited.net or by post to: 

Disability Liaison Officer,
Rotherham United Football Club,
The AESSEAL New York Stadium,
New York Way,
Rotherham,
S60 1AH.

Disabled Parking

At The AESSEAL New York stadium we have 20 disabled parking spaces which can be purchased in the form of a season long permit. In addition to this we also have a large number of other spaces which, whilst not being disabled bays, offer the opportunity for disabled fans to park at the ground, again by purchasing a season long permit. *

Unfortunately there is no match day “pay on the day” parking available, however we have a disabled drop off point situated at the North West or North East Corner of the ground enabling disabled supporters to be dropped off close to the ground where seating and assistance is available whilst a carer or helper parks the car elsewhere.

Car Parking is also available for away supporters and can be purchased by calling the Red and White Shop on 01709 827768 or emailing dlo@rotherhamunited.net with a £5 charge payable in advance.

Please note that the car park closes an hour before kick off on matchdays and any drop offs will also need to be made by this time.

If you require any further information or advice please contact the Red and White Shop on 01709 827768.

*Please note that all 'season disabled permits' have been sold for the 2019/20 season. There is a Car Parking waiting list that you can add your name to by emailing dlo@rotherhamunited.net.

Commentary for blind/partially sighted supporters

The club provide commentary for blind or partially sighted supporters. The headsets are required to be booked 24 hours in advance of the fixture by emailing dlo@rotherhamunited.net

A deposit will be required for the head set on the day of the match. They can be collected from the main reception on the day of the game and the deposit.

Riverside Café

For supporters who arrive early and don’t want to go straight into the ground, the Riverside Café is open on Saturday match days until 3pm. The café is situated in Riverside House which is on Main Street. The café is operated by the council so please visit the RMBC website HERE for any changes to the opening times.