Ahead of Saturday's Emirates FA Cup tie with Bromley, we'd like to remind supporters of some important information for the 3pm kick off at AESSEAL New York Stadium...
Arrive early
Ahead of Saturday’s Emirates FA Cup First Round tie with Bromley, we would like to once again encourage supporters who are attending the fixture to arrive in plenty of time ahead of the 3pm kick off.
Having issued a similar message prior to our recent home Sky Bet League One fixtures – which yielded a more positive outcome with supporters entering the turnstiles with greater ease – we are once again asking that fans arrive at AESSEAL New York Stadium in plenty of time and familiarise themselves with the new ticket scanning process at the stadium.
Tickets
We remain confident that we have now successfully ironed out a number of early teething issues which were experienced following the return of supporters alongside our access control partners and we are keen to ensure that our fan base is now up-to-speed with how to gain access using both season cards and match-day tickets.
For those who are not yet familiar with the new turnstile access control system, we have produced the below video tutorial, which we hope will be helpful to supporters prior to their arrival at the stadium.
🎫| A reminder of the changes to the ticket scanning process ahead of the 2021/22 campaign.
— Rotherham United (@OfficialRUFC) August 7, 2021
Watch our tutorial video, here. ⬇️#rufc | #ForeverTogetherForeverProud pic.twitter.com/RMOJQHRpkb
With only certain areas of AESSEAL New York Stadium open for this fixture, we’d like to remind supporters that tickets have been issued with reserved seating, therefore we’d like politely ask supporters to sit in the seats displayed on their match ticket to avoid any disruption on the day of the game.
Don Street to remain closed until December
We would like to remind supporters of the ongoing works on Don Street, which usually provides an access and egress route to and from the AESSEAL New York Stadium.
Access to and from the stadium via Don Street has been restricted since supporters returned for the 2021/22 campaign and following recent discussions with the Council, the club can confirm that Don Street will remain closed for both vehicles and pedestrians until all road and bridge works have reached completion.
New York Way will now be the primary access and egress route for vehicular traffic while pedestrians will continue to use New York Way and the car park located at the rear of Riverside House.
We would once again like to thank supporters for their patience and understanding regarding this.
Elior UK continuing to encourage card payments on stadium concourse kiosks
As we continue to work towards speeding up food and drink services on matchdays, our catering partners at Elior UK would like to once again encourage card payments on the concourse kiosks.
While cash will still be accepted, we would again like to take this opportunity to encourage fans to use card payments, which remains the quickest and most convenient way to pay on a matchday.
Having noted feedback from supporters about queuing times and whilst continuing to work closely with Elior UK, we remain committed to achieving the best supporter experience possible at AESSEAL New York Stadium.
Millers and Bromley to pay their respects ahead of Remembrance Day
As we continue to pay our respects to our fallen servicemen and women ahead of Remembrance Day, Rotherham United and Bromley will be holding a minute’s silence ahead of kick off at AESSEAL New York Stadium.
This will be begin and end on the referee's whistle. We would like to once again thank everyone in advance for their support of our planned tributes.
